Canada’s consumer protection magazine

COVER - Celebrating the past. Shaping the future

APEGA's Jay Nagendran
reflects on his career
and the regulator's future
in a rapidly changing province

Navigating unpredictability and reliably informing Canadian travellers

The role of the Travel Industry Council of Ontario

Fewer regulators, greater standard of care

Lessons from Australia's national healthcare regulator

Previous issue: March 2021

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